IT Services Support
key details
| Status | complete |
|---|---|
| Category (CPV) | 72000000 +7 more |
| Deadline | 25 May 2028 |
| Procedure | selective |
| OCID | ocds-h6vhtk-03cfc6 |
Awards (8)
This procurement was awarded to 6 suppliers. Values shown are per-award; the notice total is ·.
| Supplier | Value | Date | Status |
|---|---|---|---|
| Actors for Health shared | · | · | active |
| Channel 3 Consulting Ltd shared | · | · | active |
| Health Innovation North East and North Cumbria shared | · | · | active |
| LCP Consulting Services Ltd trading as Stand shared | · | · | active |
| Synergi Software Ltd | £62,100 | 14 Jan 2025 | active |
| Synergi Software Ltd shared | · | · | active |
| Tractivity shared | · | · | active |
| not named shared | · | · | unsuccessful |
description
The requirement is for the Supplier to provide a fully managed IT support service to enable Health Innovation Network NENC (referred to as 'HINENC') to deliver its core business services. The current support contract comes to an end on the 1st February 2025 and services approximately 80 users / devices during office hours Monday to Friday.
Objectives
The supplier will provide seamless transition of IT support from the current incumbent, ensuring that there is minimal disruption to HINENC business operations.
Once the initial transfer is complete, the supplier will deliver HINENC with a fully managed IT support service focussing on the following:
Improved Service Delivery: Assist HINENC to ensure timely and effective delivery of HINENC's core business services, facilitating IT-enabled improvements.
Optimised Resource Management: Efficiently manage HINENC resources to reduce operational costs.
Strong Compliance and Security: Adhere to all relevant regulations and standards, with industry-leading protection of the HINENC's IT configuration and information assets.
notice history
10 notices published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 26 May 2023 | Contract notice (F02) | Earlier regulations | 015073-2023 |
| 4 Dec 2023 | Contract award notice (F03) | Earlier regulations | 035604-2023 |
| 9 Feb 2024 | Contract award notice (F03) | Earlier regulations | 004458-2024 |
| 13 Mar 2024 | Contract award notice (F03) | Earlier regulations | 007960-2024 |
| 18 Sept 2024 | Contract award notice (F03) | Earlier regulations | 029857-2024 |
| 26 Sept 2024 | Contract award notice (F03) | Earlier regulations | 030757-2024 |
| 7 Oct 2024 | Contract award notice (F03) | Earlier regulations | 032058-2024 |
| 28 Oct 2024 | Contract award notice (F03) | Earlier regulations | 034863-2024 |
| 16 Jan 2025 | Award (award) | · | e83c9065-b700-45a5-a4ff-7bdb36dd420e-817751 |
| 22 Jan 2025 | Contract award notice (F03) | Earlier regulations | 002256-2025 |
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source
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