CPT/2064: IT/Software Solution for Customer Services
key details
| Value | £676,645 |
|---|---|
| Status | complete |
| Category (CPV) | 48000000 |
| Region | London |
| Deadline | 16 Jul 2019 |
| Contract start | 16 Sept 2019 |
| Contract end | 15 Aug 2023 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-50e43701-8fde-4650-ba50-fbcd17274981 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Firmstep Ltd | £676,645 | 15 Jul 2019 | active |
description
The London Borough of Richmond upon Thames and Wandsworth Borough Council are looking for suitable suppliers to provide them with an IT/Software Solution to facilitate the delivery of the Councils' services. The function of this combined system will be to manage interactions between the Councils and their customers including residents of both boroughs through a single platform and contact centre
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 25 Aug 2019 | Award (award) | · | 047229e7-3746-45c7-bbe2-5ded9ec61a3d-310113 |
more from London Borough of Wandsworth
- Landscaping Works at Alton Activity Centre and Downshire Field, SW15 · £5,667,162 · 22 Dec 2025
- Landscaping works Alton Activity Centre · £6,300,000 · 22 Dec 2025
- Minicab and specially adapted vehicles for the clients of Adults' Social Services and Childrens' Services · £2,600,000 · 9 Dec 2025
- Electrical Testing, Servicing, & Maintenance for Richmond and Wandsworth Corporate Properties · £2,285,000 · 25 Sept 2025
- Construction Works at Eastwood North, SW15 (Homes for Wandsworth) · 24 Sept 2025
- Partial window renewal, external decorations and repairs at Alton Estate · £12,400,000 · 16 May 2025
- 0 - 19 Health Service · 17 Feb 2025
- Voluntary and Community Sector - Infrastructure and Capacity Building Service · £1,650,000 · 19 Dec 2024
all contracts from this buyer →
similar contracts awarded
Other awarded contracts in the same category. Useful for seeing who normally wins this kind of work, and at what value.
- Provision of Sheltered Housing Scheme - Access Control Solution · Leicester City Council · £333,159
- C244415 - Marketing Automation Tool · NHS Blood and Transplant · £3,151,102
- DDaT26191 - Software Subscription and Support Services · UK SHARED BUSINESS SERVICES LIMITED · £59,858
- Enterprise Resource Planning (ERP) Solution · Lancashire County Council · £15,430,000
- Media Management Solution · Scottish Police Authority · £159,000
- HSCN/PSN Cloud Connectivity · London Borough of Havering · £31,201
- 112-NYC-RS Waste Management Software Licenses and In Cab Technology · The North Yorkshire Council · £439,440
- GB-Maidstone: C26055 Property & Facilities System (CAFM) · Kent & Medway Town Fire Authority · £225,000
source
Published on Contracts Finder. Contact details for named individuals are not reproduced on this site.