Customer Experience Tool
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £90,000 |
|---|---|
| Status | complete |
| Category (CPV) | 72222300 +3 more |
| Region | West Midlands |
| Deadline | 10 Oct 2022 |
| Contract start | 31 Oct 2022 |
| Contract end | 31 Oct 2024 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-5022b2e1-b41f-48e5-ac08-0f949231ab2e |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Govmetric CX - Rol Solutions Ltd | £90,000 | 19 Oct 2022 | active |
description
SCC is tendering for a customer satisfaction ICT interface, to be rolled out over several tranches to support all SCC services with Customer Satisfaction surveys in line with its contract specification. The surveys will be customized to the service requirements, and integrate with several SCC ICT platforms.
Additional information: This procurement is a call off from CCS G cloud
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 19 Oct 2022 | Award (award) | · | a888f673-bfda-4aae-9c3a-eec1d8b021f9-582119 |
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source
Published on Contracts Finder. Contact details for named individuals are not reproduced on this site.