Non-Emergency Patient Transport Services

The NHS Ipswich and East Suffolk Clinical Commissioning Group, Ipswich Hospital NHS Trust, NHS West Suffolk Clinical Commissioning Group, West Suffolk NHS Foundation Trust and NHS Great Yarmouth and Waveney Clinical Commissioning Group are issuing this invitation to tender in connection with the competitive procurement of Non-Emergency Patient Transport Services. The scope of the service will include assessment of eligibility, call handling, booking and the provision of safe non-emergency patient transport to eligible patients.

The commissioners are looking to establish a contract for five (5) years with a potential extension of up to two (2) years. The services which are the subject of this notice will be awarded under two contracts, one for the delivery of services within the Great Yarmouth and Waveney locality and one for Ipswich, east Suffolk and west Suffolk locality.

The aim of this procurement is to establish non-emergency patient transport services across the two localities of; locality 1 - Ipswich, east Suffolk and west Suffolk, and locality 2 - Great Yarmouth and Waveney. The contract would cover journeys involving eligible patients; which could include journeys within, in to or out of these localities.

The tender exercise will result in two contracts being awarded; one for each locality.

Locality 1 which covers Ipswich, east Suffolk and west Suffolk will be commissioned by NHS Ipswich and East Suffolk Clinical Commissioning Group,NHS West Suffolk Clinical Commissioning Group, Ipswich Hospital NHS Trust and West Suffolk NHS Foundation Trust.

Locality 2 which covers Great Yarmouth and Waveney will be commissioned by NHS Great Yarmouth and Waveney Clinical Commissioning Group.

Further information regarding the contents of the procurement can be found within the procurement documentation which is available at https://in-tendhost.co.uk/westsuffolkcommissioning/aspx/Home

The procurement will be undertaken using an Open Process and the eligibility and award criteria are outlined within the procurement documentation at https://in-tendhost.co.uk/westsuffolkcommissioning/aspx/Home

Additional information: The contracting authority reserves the right to discontinue the procurement process at any time, which shall include the right not to award contract/s and does not bind itself to accept the lowest tender, or any tender received, and reserves the right to award contract/s in part, or to call for new tenders should it consider this necessary. The contracting authority shall not be liable for any costs or expenses incurred by any candidate in connection with the completion and return of the information requested in this Contract Notice, or in participating in this procurement process, irrespective of the outcome of the competition or if the competition is cancelled or postponed.