Microsoft Windows 10 Training for AGEM CSU

Introduction

Arden & GEM IT Services has a requirement to roll out Windows 10 across the entirety of the hardware estate for all supported clients. IT support staff are not currently familiar with the Windows 10 OS so will require specialist training to ensure they can continue to offer quality support once clients are working on windows 10 devices. The roll-out project is due to begin towards the end of 2018 so training needs to be scheduled in as soon as practically possible to support that project.

Delivery

Training will need to be conducted on Arden & GEM sites across at least 4 geographic locations to negate a requirement for accommodation and travel expenses and ideally will require no more than 3 days per candidate. As the training rooms will be general purpose usage the training company will need to provide their own equipment to conduct the course (including PC's, Monitors and Projectors etc.). The locations currently identified for training are: Derby, Basildon, Norwich and Lincoln, in each area the following approximate numbers of staff are all in scope for this training:

50. in Derby (6 x MK staff to train in Derby)
28. in Lincoln
34. in Basildon
10. in Norwich