Pre-market Engagement (PME): CRM System to Integrate with a CCaaS Platform for Police Control Room & Contact Centre
key details
| Status | planning |
|---|---|
| Category (CPV) | 48000000 +1 more |
| Region | South East |
| SME suitable | Yes |
| OCID | ocds-b5fd17-2abfd4f3-e89b-428d-814f-afc417c5b526 |
description
HIOWC & TVP is seeking information from qualified suppliers regarding the provision of a Customer Relationship Management (CRM) system that will integrate with a new Contact Centre as a Service (CCaaS) platform currently being procured for our Police Control Room and Contact Centre environments.
Please see the attached document for further information and instruction
Please submit responses by the closing date to the following address: procurementict@thamesvalley.police.uk
notice history
2 notices published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 5 Feb 2026 | Planning (planning) | · | 62ae204a-0cfd-4d42-92a5-22e7f60eae82-882447 |
| 9 Feb 2026 | Planning (planning) | · | 62ae204a-0cfd-4d42-92a5-22e7f60eae82-882731 |
more from Thames Valley Police
- PROVISION OF PHYSICAL FORENSIC SERVICES UNDER THE BLUELIGHT COMMERCIAL DYNAMIC PURCHASING SYSTEM CALL-OFF CONTRACT · £26,193,647 · 28 Apr 2026
- Provision of Tac Utility Vests · £107,000 · 24 Mar 2026
- Black & Hi Vis Waterproof Clothing (Lots 1-5) · £253,008 · 24 Feb 2026
- PME - For a Computer-Aided Dispatch (CAD) Platform · 9 Feb 2026
- The provision of black uniform trousers · £386,166 · 3 Feb 2026
- PSU Boots · £24,000 · 22 Jan 2026
- TVPHIOWC Network Modernisation - LAN/WAN · £9,183,987 · 4 Dec 2025
- PAVA Incapacitant Spray · £70,000 · 24 Nov 2025
all contracts from this buyer →
similar contracts awarded
Other awarded contracts in the same category. Useful for seeing who normally wins this kind of work, and at what value.
- Building Safety Levy System · Ashford Borough Council · £37,400
- RBC products and services via HTE Framework HTE-011008 · Redditch Borough Council · £184,847
- BDC provision of products and services Via HTE Framework HTE-011008 · Bromsgrove District Council · £184,847
- EBSCO Discovery Services (EDS) Tool · Department of Health and Social Care · £21,233
- Delivery and Support of the Idox Cloud Public Protection Solution · Dover District Council · £170,075
- PFI Deal Books · ESSEX COUNTY COUNCIL · £60,225
- CPC - HRIS Tender - AWARD · Connected Places Catapult - e-Tendering System · £0
- GB-Glasgow: Journey Mapping Tool · Student Loans Company · £41,114
source
Published on Contracts Finder. Contact details for named individuals are not reproduced on this site.