ITSM Renewal and Expansion
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £236,613 |
|---|---|
| Status | complete |
| Category (CPV) | 48000000 |
| Deadline | 1 Feb 2026 |
| Contract start | 2 Feb 2026 |
| Contract end | 1 Feb 2029 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-282c41c0-fa22-4938-a1d3-4b3c87c57d72 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Halo Service Solutions | £236,613 | 12 Jun 2026 | active |
description
A cloud-based IT Service Management (ITSM) solution with integrated service desk functionality, aligned to established ITSM policies and processes through an intuitive, no-code interface. The solution incorporates flexible, ITIL aligned processes and a CMDB with out of the box automation, supported by an experienced in-house ITSM team.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 22 Jun 2026 | Award (award) | · | 3b46da56-6202-4dd4-a2f8-78fbf51ed261-902927 |
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source
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