Restart Scheme Extension Customer Satisfaction Survey
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £256,149 |
|---|---|
| Status | complete |
| Category (CPV) | 73110000 |
| Deadline | 4 Jul 2025 |
| Contract start | 12 Sept 2025 |
| Contract end | 11 Sept 2027 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-250c3729-14e0-4af1-9586-b7e2796ccf70 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| IFF Research Ltd | £256,149 | 11 Sept 2025 | active |
description
A short survey of customer satisfaction running during the duration of the Restart Scheme extension. The survey will be conducted over a total of 8 waves between October 2025 - June 2027, achieving a minimum response rate of 503 per Contract Package Area (CPA) per quarter, and reducing in the second year in line with the forecasted reduced Restart caseload, totalling approximately 46,000 responses over the 8 waves.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 10 Oct 2025 | Award (award) | · | 3f15ed2d-5312-4265-8f0d-3570eb8b60be-867779 |
similar contracts awarded
Other awarded contracts in the same category. Useful for seeing who normally wins this kind of work, and at what value.
- RM1557.14 (2627/Aug/001/SCSWIS) Research & Advisory Services · Social Care and Social Work Improvement Scotland (Care Inspectorate) · £105,000
- Climate-Tech Innovation Partnership · Great British Energy Group Limited · £164,000
- Systems-Theoretic Process Analysis of Automated Driving Systems · DfTc - Department for Transport · £91,396
- 20215 Domestic Abuse and Stalking Perpetrator Intervention fund (DASPIF) and Children Who Use Harm Intervention Fund (CWUHIF) evaluation 2026-2029 · Home Office · £2,354,296
- Statutory Report User Research · Equality and Human Rights Commission · £53,310
- Provision of Methodological Research Services · Office for National Statistics · £2,000,000
- Children who commit sexual offences online - youth justice practice in England and Wales · Ministry of Justice · £70,853
- PS26096 - Project Gigabit Interim Evaluation · ICS on behalf of DSIT and DESNZ · £247,235
source
Published on Contracts Finder. Contact details for named individuals are not reproduced on this site.