Research to explore the drivers and barriers to business customers' use of their HMRC online tax account
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £35,000 |
|---|---|
| Status | complete |
| Category (CPV) | 73110000 |
| Deadline | 31 Aug 2021 |
| Contract start | 7 Oct 2021 |
| Contract end | 8 Apr 2022 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-249e65e3-74b3-4044-832f-04975677b6d0 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| IFF Research Ltd | £35,000 | 27 Sept 2021 | active |
description
The supplier will undertake research to understand the drivers and barriers to business customers' use of the Business Tax Account (BTA). The findings will inform HMRC about the factors that motivate and influence customer channel choice, in relation to their business tax affairs, as well as inform future improvements to the BTA and other HMRC online tax accounts.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 17 Nov 2021 | Award (award) | · | b210cfe7-9329-469f-81c4-b600a59f8f2e-486307 |
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source
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