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ServiceNow Unity Integrations

H M REVENUE & CUSTOMS Published 19 Aug 2026 Contracts Finder
The value below is a framework or dynamic market ceiling: the maximum that could be spent across all call-offs, not the value of a single contract. Aggregate figures on this site exclude these to avoid double counting.

key details

Value£1,417,804
Statuscomplete
Category (CPV) 72000000
Deadline15 Jul 2026
Contract start14 Aug 2026
Contract end30 Nov 2027
Procedureselective
SME suitableYes
OCIDocds-b5fd17-202968f5-aee5-48aa-9024-41bd9826b2b7

Award

SupplierValueDateStatus
Capgemini Uk Plc £1,417,804 12 Aug 2026 active

description

HM Revenue & Customs (HMRC) has awarded a contract for the design, build and implementation readiness of ServiceNow-based case management and knowledge management capabilities for the Unity Programme. The services include discovery and design activities, ServiceNow portal development, HR, Finance and Procurement case management configuration, platform integrations with SAP and ServiceNow environments, identity and access management capabilities, testing, knowledge transfer and transition support.

notice history

1 notice published against this procurement.

PublishedTypeRegimeNotice
19 Aug 2026 Award (award) · 2781660c-f048-419e-97c7-09e81ff45117-911234

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