CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SYSTEM AND SUPPORTING TECHNOLOGIES
key details
| Value | £3,400,000 |
|---|---|
| Status | complete |
| Category (CPV) | 72000000 |
| Region | London |
| Deadline | 2 Nov 2023 |
| Contract start | 17 Jan 2024 |
| Contract end | 16 Jan 2026 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-0e737f4d-c78f-4b65-b3e0-cdb97b529d50 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Hitachi Solutions Europe Ltd | £3,400,000 | 16 Jan 2024 | active |
description
The Royal Borough of Kensington & Chelsea (RBKC) has awarded a call of contract to 1 sole contractor for the delivery of a System Integration Service for the RBKC Customer Relationship Management (CRM) Solution. The contract was procured via the CCS G-Cloud 13 Framework Agreement reference RM1557.13. The contract will be established for an initial duration of 24 months (inclusive of a break clause after 3 months), with the option to extend for a further 12 months at RBKC's discretion.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 18 Jan 2024 | Award (award) | · | af96e6e4-6e35-4d62-962d-96959116f897-715104 |
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source
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