DIY Health Education Programme

Camden Clinical Commissioning Group wishes to engage with a suitably qualified provider to undertake a pilot service for a DIY Health Education Programme.

The contract value for this pilot service should be between £24,000 and £28,000 excluding VAT.

DIY Health Pilot - Background.

Camden CCG recently undertook a review of children and young people’s healthcare services in Camden. One of the results of this review, called All Together Better (ATB) found that:

• Two-thirds of children attending Emergency Departments need no or very minor investigation or treatment – so potentially care could have been provided outside of hospital. Similarly, 20% of outpatient appointments with a general paediatrician in hospitals did not need input from a paediatrician. Parents consulted for the review reported variable levels of awareness about where to go for advice about how to manage minor illness, such as the minor ailment scheme and 111. Usage of these services was low amongst those attending Emergency Departments.

As a result it was agreed to run a pilot programme that identifies parents that attend A&E or the GP practice more frequently than their peers and to work with that group of parents to co-produce a programme that enables them to correctly identify and manage minor ailments at home, to understand the appropriate sources of advice and support, be more comfortable in accessing a range of services and be more confident and capable parents, which will have cost saving benefits for the NHS.

Project description.

The objective of the programme is to increase parent’s knowledge and confidence so that they can correctly identify and manage minor childhood ailments, be comfortable in dealing with cuts, bumps and other childhood injuries, and be able to identify the most appropriate services for their family’s needs.

The successful provider will:

• identify and recruit the relevant cohort of parents by either a review of GP records or by using A&E attendance slips.
• will work with the Commissioners and the cohort of parents to better understand their needs and to co-produce two courses of up to eight training events covering a range of topics such as, cold and flu, diarrhea, vomiting, feeding, ear ache, choking, cuts, bumps and other childhood injuries. The actual content to be determined by the group.
• enlist relevant professionals (health visitors, GP’s, paediatrician, family support workers etc.) to deliver the weekly training sessions.
• deliver a minimum of 2 courses, each course containing up to 8 weekly sessions depending on the needs of the group.
• Following the delivery of the training events, will evaluate the project against the agreed outcomes. Outcomes envisaged include the group of parents demonstrate increased knowledge and confidence in looking after the health of their child and family. The evaluation tool to be used to be agreed with Commissioners.

Additional information: The commissioner will do further evaluation 1 year later to see if the results have been sustained and whether there has been a reduction in attendances.

The successful provider is expected to commence the work February / March, run the Course during March and April 2016 and submit final evaluations by the end of May 2016.

If you are interested in quoting for this pilot programme, please review the requirements within the ‘Request for Quotation’ document attached and confirm by return email your intent to submit a ‘Bid Response Document’ to the following email box clinical.procurement@nelcsu.nhs.uk

Bidders should submit a completed ‘Bid Response Document’ no later than 12noon on Friday 29th January 2016 to clinical.procurement@nelcsu.nhs.uk

If you have any queries about this requirement, please contact the Clinical Procurement Team at clinical.procurement@nelcsu.nhs.uk with your clarification questions no later than 5pm on Friday 22nd January 2016.