Telephony Replacement Solution
key details
| Status | active |
|---|---|
| Category (CPV) | 48000000 |
| Deadline | 7 Feb 2022 |
| Contract start | 22 Jun 2022 |
| Contract end | 21 Jun 2027 |
| Procedure | open |
| SME suitable | No |
| OCID | ocds-b5fd17-2a722e08-11e8-4782-8e49-db3f564f7e44 |
description
Midland Heart need to interact with their customers, suppliers and other stakeholders as effectively and efficiently as possible digitally across multiple channels to achieve their strategic aims. Their legacy on-premise PBX systems have become out of date and are not designed for new technologies or the ever-growing mobile workforce, and therefore require replacing with a resilient, cloud-based platform for the future. They are seeking a cloud-based telephony solution that will not only replace existing on-premise technology across their estate, but also act as an enabler for change delivering significant financial and non-financial benefits.
Additional information: Please review all tender documentation as found at https://in-tendhost.co.uk/midlandheart/aspx/Home
Is a Recurrent Procurement Type? : No
documents
- https://www.contractsfinder.service.gov.uk/Notice/1a2f54a4-68b4-484a-bd57-456d9a15c696 , tenderNotice
- https://in-tendhost.co.uk/midlandheart/aspx/
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 26 Jan 2022 | Tender amendment (tenderAmendment) | · | 1a2f54a4-68b4-484a-bd57-456d9a15c696-504335 |
more from Midland Heart
- MH 0103 - Event Management - AWARD · 17 Sept 2025
- MH 0095 - Project Management as a Service - AWARD · 11 Sept 2025
- MH 0098 - Asset Management, Compliance and Component Accounting - AWARD · 28 Jul 2025
- MH 0100 - Removal Services Across Group - AWARD · 12 Jun 2025
- Lift and Specialist Equipment Maintenance Contract - AWARD · 16 Apr 2025
- MH 0096 Supply & Installation of Floor Coverings - AWARD · 24 Mar 2025
- MH 0099 Legal Services · 28 Jan 2025
- MH 0096 Supply & Installation of Floor Coverings · 23 Oct 2024
similar contracts awarded
Other awarded contracts in the same category. Useful for seeing who normally wins this kind of work, and at what value.
- DHSC Future Health Commercial System (2026) · DHSC · £13,544,276
- GB-London: Diligent Entities Software · BIP SOLUTIONS LIMITED · £31,519
- Electoral Management Software (EMS) · Milton Keynes Council · £110,000
- UOW971 - Hyperconverged Server & Software Solution - AWARD · University Of Worcester
- NEXUS Software · Ipswich Borough Council · £36,000
- AT1900 - Financial Management System · Luton Council · £1,347,825
- Customer Services AI software · Ipswich Borough Council · £540,762
- G-Cloud 14 Call-Off Contract: Electronic Rostering System for Reablement · Cumberland Council · £805,600
source
Published on Contracts Finder. Contact details for named individuals are not reproduced on this site.