Restart Scheme Extension Customer Satisfaction Survey
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £256,149 |
|---|---|
| Status | complete |
| Category (CPV) | 73110000 |
| Deadline | 4 Jul 2025 |
| Contract start | 12 Sept 2025 |
| Contract end | 11 Sept 2027 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-250c3729-14e0-4af1-9586-b7e2796ccf70 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| IFF Research Ltd | £256,149 | 11 Sept 2025 | active |
description
A short survey of customer satisfaction running during the duration of the Restart Scheme extension. The survey will be conducted over a total of 8 waves between October 2025 - June 2027, achieving a minimum response rate of 503 per Contract Package Area (CPA) per quarter, and reducing in the second year in line with the forecasted reduced Restart caseload, totalling approximately 46,000 responses over the 8 waves.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 10 Oct 2025 | Award (award) | · | 3f15ed2d-5312-4265-8f0d-3570eb8b60be-867779 |
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source
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