Consular Customer Satisfaction Insight - Assistance Cases
key details
| Value | £930,000 |
|---|---|
| Status | complete |
| Category (CPV) | 73110000 |
| Region | London |
| Deadline | 19 Oct 2023 |
| Contract start | 1 Apr 2024 |
| Contract end | 31 Mar 2027 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-219d4636-b7bf-4a2f-9cc0-1a8222722079 |
Awards (2)
This procurement was awarded to 1 suppliers. Values shown are per-award; the notice total is £930,000.
| Supplier | Value | Date | Status |
|---|---|---|---|
| IFF Research Ltd | £1,240,000 | 15 Dec 2023 | active |
| IFF Research Ltd | £930,000 | 15 Dec 2023 | active |
description
The Authority has a requirement for continuous qualitative evaluation of Consular assistance services among recent service users. These are primarily British people who have sought our assistance around the world when they have needed help. The research will include ongoing tracking work as well as smaller, ad hoc projects throughout the year.
notice history
2 notices published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 28 Feb 2024 | Award (award) | · | b4be9536-1516-4a09-8b3c-bc2f944284a0-727248 |
| 29 Feb 2024 | Award (award) | · | 92a3f80c-af15-4741-937f-dd714217f9f1-727847 |
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source
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