Debt Collection Agency (Former Tenant Arrears)
key details
| Status | active |
|---|---|
| Category (CPV) | 79940000 +1 more |
| Region | North West |
| Deadline | 11 Nov 2019 |
| Contract start | 2 Dec 2019 |
| Contract end | 30 Dec 2023 |
| Procedure | open |
| SME suitable | Yes |
| OCID | ocds-b5fd17-02bf3273-5dcc-4ae7-83b3-17eb51a34b12 |
description
This tender relates to the collection of former tenant arrears (FTA). WCHG has a significant number of terminations each year, many of which leave properties with amounts of debt outstanding.
After a tenancy has ended with outstanding debt, we start the tracing process for former tenants and if found they are asked to pay an affordbale amount back so the debt is cleared within a reasonable period of time.
Where a former tenant does not respond or they breach the agreement, we then refer the case to the Debt Collection Agency.
The methods of debt collection expected will include:
- oTelephone
- oPaper
- oDoorstep collections (non-essential)
Once contact is made with the former tenant, the DCA will be expected to have a range of convenient and cost effective payment options.
Additional information: To express interest in this tender and to access tender documents, please visit: https://www.in-tendhost.co.uk/wchg/aspx/Home
Is a Recurrent Procurement Type? : No
documents
- https://in-tendhost.co.uk/WCHG/aspx/ , tenderNotice
- https://www.contractsfinder.service.gov.uk/Notice/415ebf7e-ffe6-498e-8a2a-c91b8d3679ff , tenderNotice
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 1 Nov 2019 | Tender amendment (tenderAmendment) | · | 415ebf7e-ffe6-498e-8a2a-c91b8d3679ff-323321 |
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source
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