Freshworks Software
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £42,792 |
|---|---|
| Status | complete |
| Category (CPV) | 48000000 |
| Region | London |
| Deadline | 30 Aug 2025 |
| Contract start | 31 Aug 2025 |
| Contract end | 31 Aug 2026 |
| Procedure | selective |
| SME suitable | No |
| OCID | ocds-b5fd17-1afbbf5a-6a17-4336-9a64-b4b2da087e64 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Freshworks Inc. | £42,792 | 22 Sept 2025 | active |
description
ITSM tool used by DfT internal teams to manage requests.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 23 Oct 2025 | Award update (awardUpdate) | · | 3501e6af-cf77-43b8-bd69-4938d85ea03e-869498 |
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source
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