Provision of Electronic Donation Collection terminals

The CWGC and CWGF operate a Visitors Centre in Arras, France and a smaller Information Centre in Ieper, Belgium.

Each of these centres are visited are visited by many hundreds of people daily, not just physical visitors but in the case of the Information Centre in Ieper, many hundreds pass by the on their way to and from the Last Post Ceremony at the nearby Menin Gate.

In addition we have a building at the Military Cemetery in Brookwood, Surrey which is also visited those who go to the Cemetery.

As well as the fixed sites, the CWGF also organise a number of events at local sites both in the UK and Europe to commemorate important milestones to raise awareness of our work

The CWGF currently uses cash donation boxes in the Visitors Centre in Arras and at our Brookwood Cemetery in the UK. These are reactive donation points with limited signage, are insecure and labour intensive to maintain, empty, record and cash the donations. In addition, with the move away from cash we feel that the current collection boxes are not maximising the opportunities for the public to make donations to help our work We would therefore like to introduce contactless donation solutions to replace the current cash collection methods which we believe will increase in donations by

• Make donating much easier for people through contactless options and opportunities
• Allowing for more donation terminals and opportunities positioned in more visible locations with better messaging.

For details on how to apply, please see "Additional Text" below

Additional information: This tender will be managed using the CWGC e-Procurement portal - https://in-tendhost.co.uk/cwgc/aspx/Home where further details can be found.

To access the tender documents, participate in this tender, or participate any future tenders issued by the CWGC, you must first register with the portal. Guidance on how to register, and how to bid can be found by selecting the following link: https://in-tendhost.co.uk/cwgc/aspx/BuyerProfiles

When registering, please complete as much of the information as possible.

All correspondence relating to this tender must ONLY be submitted via the portal.

IMPORTANT NOTE: When entering a contact email address for both the Primary and Additional Users, you are advised to add a GENERIC address which can be readily accessed by more than one person i.e. "tenders@xyz.com", rather than a personal address such as "R.Kipling@xyz.com". This way you will still be able to access any communications sent by us via the portal if an individual in unavailable

Please note: the Contract start and end dates stated herein are estimates. The final dates will be agreed with the successful tenderer.