Contract for the Provision of Travel Services for Immigration Purposes.

The Home Office is responsible, under UK legislation including but not limited to the Immigration Act 1971 and the Immigration and Asylum Act 1999, for detaining and/or enforcing the removal of certain persons.

It is necessary to provide sufficient travel methods (not exclusively air travel) to ensure that individuals with no legal basis to remain in the UK can be removed to overseas destinations. This includes ensuring those methods can accommodate vulnerable individuals, such as those with medical conditions, or those who refuse to comply with transfer. There may also be a requirement to manage travel arrangements for other immigration/government purposes as required by the Authority.

The Authority is seeking a commercial partner to provide a number of fully integrated services in regards to Travel. These services include (but are not limited to):

• Providing a comprehensive travel service that complies with requirements and restrictions imposed by airlines in relation to immigration passengers on scheduled flights;
• Providing tickets for Service Users, taking into account restrictions imposed by individual airlines;
• Following detailed and specific individual airline procedures for obtaining refunds;
• Managing relationships with the carriers to maximise cost-effective opportunities;
• Provision of a complete Charter service to meet the requirements of the Home Office;
• Provision of accommodation for Home Office staff and representatives when required.