Contact Centre Service Improvement
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £500,000 |
|---|---|
| Status | complete |
| Category (CPV) | 79400000 |
| Deadline | 2 May 2022 |
| Contract start | 23 May 2022 |
| Contract end | 5 Aug 2022 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-f35e1ddf-5746-4464-94db-4fc234ee2a9a |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| ERNST AND YOUNG LLP | £500,000 | 21 May 2022 | active |
description
Improvement in the capability and performance of the HMPO contact centre services
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 6 Oct 2022 | Award (award) | · | 879294e3-0138-4f6d-a708-a6c22931827e-578441 |
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source
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