EMAIL ARCHIVE FOR COVENTRY UNIVERSITY LEGAL SERVICES DEPARTMENT

Coventry University Group are seeking proposals from qualified vendors for the supply, installation, and support of a cloud-based email archiving solution. The solution should securely archive email communications for a maximum period of 13 years, support exporting emails to PDF for legal cases, investigations and Freedom of information requests. It must be capable of handling an existing archive of 110TB. The solution should support Office 365 (O365) and Google Workspace connectors and must accommodate user licensing for 70,000 users, including both staff and students. The system should be able to handle an average of 300,000 emails daily.

Submission Requirements:

Vendors interested in submitting a proposal must include the following:

Company Profile: Overview of the company, including experience in providing similar solutions.

Technical Proposal: Detailed description of the proposed solution, including software and hardware specifications.

Implementation Plan: Timeline and plan for deploying the solution, including data migration.

Support and Maintenance: Description of support services, including response times and SLAs.

Pricing: Detailed pricing breakdown, including software licenses, implementation costs, support fees, and any other relevant charges for initial archive copy.

References: Provide at least three references from organizations of similar size and scope.

Below Tenderers can find details of how Coventry University intends to administer the evaluation of submitted proposals.

This Email Archive solution is required for a period of five years. Following a successful contract review, there may be a possibility of extending the contract for a further five, one-year periods.

Tender documents and submissions can be located and uploaded at: https://in-tendhost.co.uk/coventryuniversity/

Please see sections 5 and 9 of the ITT for further detail on the product and service requirements related to this contract.