WP3466 - Legal Case Management System

The Council wishes to procure a legal case management system which will include the appropriate functionality to assist with streamlining a range of processes whilst being flexible enough to cater for future changes in processes and to meet legislative changes.

The System must be able to provide a secure:

• oConsolidated view of cases and associated data and paperwork
• oOverview on the position of a case
• oIntegrated time recording function
• oDiary and email functionality that integrates with MS Outlook
• oSuite of workflow templates that can be tailored by the Legal Department
• oAutomatic setting of next process dates and reminder handling
• oTracking of all correspondence (inc emails and scanned images)
• oAlert mechanisms for notification and escalation
• oCentralised contacts suite that links contacts to cases and documents
• oAudit trail of user activity within the application
• oFully integrated document bundling component (inc capability to meet requirements of Family Procedure Rules Practice Direction 27A)
• oCentralised bank of templates and precedents that can be uploaded and maintained by Legal Services
• oSuite of reports designed to support a local authority in house legal department (to include reports by client, by matter, by activity, by date, by lawyer)
• oWeb portal that allows client departments to check the status of a case being managed by Legal Services

Additional information: Walsall Council have a new Contract opportunity.

For further details of the requirement, please see the following link to the Council's e-Procurement web portal;

https://in-tendhost.co.uk/walsallcouncil

You will be required to register your organisation (if already not done so) and express your interest in the relevant project/opportunity.

Is a Recurrent Procurement Type? : No