Waltham Forest 2022 Staff Survey

Waltham Forest Council is seeking to commission an experienced market or social research contractor, with expertise in employee engagement, to run an employee survey, and parallel piece of qualitative work, to explore the views, experiences and needs of all our staff.

We anticipate to kick-off this project with the awarded provider week commencing 22 August 2022, with fieldwork being carried out for six weeks between 3 October and 11 November 2022. The project overall will likely conclude towards the end of January 2023.

We plan to carry out this full staff survey every 2 years, with internally delivered 'pulse' surveys to continue being run in the intervening years. Subject to the agreement of both parties, we would like to reserve the option to extend this contract to include our 2024 survey in addition to this one.

Key outputs for this project include:

• Twice weekly updates on response (by Directorate and grade) throughout the project.
• Headline results (weighted if appropriate) at the end of fieldwork.
• A full draft report and a final detailed full report in electronic format (content to be agreed upon during project) - featuring both the qualitative and quantitative research findings.
• A separate report for each Council Directorate comparing their results to the overall Council results. There are four Directorates.
• Individual service area dashboards (where numbers are large enough) providing service results, compared to Directorate and overall Council results.
• Cross-tabulated weighted data tables (explanatory variables to be agreed during project).
• A presentation / workshop session for the Council's Senior Management team.
• Separate presentations for each Directorates' management teams.
• Raw data supplied in CSV format.