Lorry driver facilities survey roll out

Text to be corrected in the original notice:

Place of text to be modified: IV.2.2

Instead of: 09 February 2023

Time: 17:00

Read New: 16 February 2023

Time: 17:00

Place of text to be modified: IV.2.7

Instead of: 09 February 2023

Time: 17:10

Read New: 16 February 2023

Time: 17:10

Other additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.All correspondence regarding this tender is to be conducted via the Delta esourcing platform.

To establish a regular, potentially continuous, event driven quantitative survey of lorry drivers' experiences, including satisfaction, with, using roadside facilities on the roads managed by National Highways. This should involve the generation of robust data for as many individual sites as possible in order to benchmark lorry driver experience by location, resulting in additional focus on customer experience at lower performing sites.