Contact Centre Solution - Interim
key details
| Value | £243,299 |
|---|---|
| Status | complete |
| Category (CPV) | 72222300 |
| Region | Yorkshire and the Humber |
| Deadline | 5 Apr 2022 |
| Contract start | 16 May 2022 |
| Contract end | 15 May 2023 |
| SME suitable | Yes |
| OCID | ocds-b5fd17-dba9196e-4519-4fc9-8899-5116a9de2921 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Softcat PLC | £243,299 | 14 May 2022 | active |
description
Interim, on premise, contact centre solution to deliver current contact centre functionality whilst procurement is undertaken for long term solution.
Direct Award via Lot 13 (Contact centre services) of CCS Framework Agreement RM3808 (Network Services 2).
Extension option (9 months) available on this contract from 16/05/2023 to 15/02/2024
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 6 Jun 2022 | Award (award) | · | 28574f6b-a8b6-46de-92c3-80fce2d99d2b-543935 |
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source
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