GB-London: CON-22-244 Calabrio Service
key details
| Value | £85,680 |
|---|---|
| Status | complete |
| Category (CPV) | 48330000 |
| Region | London |
| Deadline | 24 Apr 2023 |
| Contract start | 1 Aug 2023 |
| Contract end | 31 Jul 2024 |
| SME suitable | No |
| OCID | ocds-b5fd17-d71c44b5-bbe3-468d-92b0-94c892bdf9af |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Cirrus Response Limited | £85,680 | 24 Apr 2023 | active |
description
This service is for the FCA Contact Centre and the platform allows the efficient scheduling and planning of the Contact Centre workforce to meet demand, based on the incoming contact volume from consumers and firms. (initial purchase plus PAYG licenses). 2nd line support.
Additional information: Awarded via G-Cloud 13
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 21 Jun 2023 | Award (award) | · | dd767fa1-f763-4fd7-9889-a066cdb12a1b-655549 |
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source
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