Enterprise Service Management Tool
key details
| Value | £500,000 |
|---|---|
| Status | complete |
| Category (CPV) | 72000000 |
| Deadline | 13 Dec 2022 |
| Contract start | 15 Dec 2022 |
| Contract end | 14 Dec 2027 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-d142ff05-e006-4ef6-bf1c-b4635f475488 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Hornbill Service Management Ltd | £500,000 | 13 Dec 2022 | active |
description
Housing 21 plan to move to a full cloud-based SaaS solution that will support improved service quality and delivery, through more efficient and mature ITSM processes and functions along with providing new service management capability for the Housing 21 HR team with future options for expanding use of the service management tool to other areas of Housing 21 business.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 6 Feb 2023 | Award (award) | · | e4b611d1-a010-44b5-a885-3f4e3949b4a4-612125 |
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source
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