Friends & Family Test (FFT)
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £95,522 |
|---|---|
| Status | complete |
| Category (CPV) | 79311300 |
| Region | East of England |
| Deadline | 31 Mar 2025 |
| Contract start | 1 Apr 2025 |
| Contract end | 7 Apr 2028 |
| Procedure | selective |
| SME suitable | No |
| OCID | ocds-b5fd17-cab22aa0-f1a9-4518-825a-0cf2811488d5 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| CIVICA UK LIMITED | £95,522 | 12 Feb 2025 | active |
description
For the provision of a Service that enables the Norfolk and Norwich University Hospital NHS Foundation Trust, The Queen Elizabeth Hospital NHS Foundation Trust and Norfolk Community Health and Care NHS Trust to meet their Friends and Family Test (FFT) regulatory requirements and to collect and act upon feedback from patients, visitors and carers in a consistent, organised and timely manner.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 23 Jun 2025 | Award (award) | · | 8bc0379d-2e7f-4156-baf2-1c40470dda8e-850869 |
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source
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