Research Partners Framework

FSCS Published 31 Dec 2018 Contracts Finder

The value below is a framework or dynamic market ceiling: the maximum that could be spent across all call-offs, not the value of a single contract. Aggregate figures on this site exclude these to avoid double counting.

key details

Value	£3,000,000
Status	complete
Category (CPV)	79310000
Deadline	21 Jun 2018
Contract start	23 Nov 2018
Contract end	22 Nov 2020
Procedure	selective
SME suitable	Yes
OCID	ocds-b5fd17-c82718bb-9492-44ed-8d31-b3e1eba483b7

Awards (6)

This procurement was awarded to 6 suppliers. Values shown are per-award; the notice total is £3,000,000.

Supplier	Value	Date	Status
C M Monitor Ltd (Britain Thinks) shared	£3,000,000	9 Nov 2018	active
DJS Research Limited shared	£3,000,000	9 Nov 2018	active
ESA Market Research Limited shared	£3,000,000	9 Nov 2018	active
Market & Opinion Research International Limited t/a Ipsos Mo shared	£3,000,000	9 Nov 2018	active
The Nursery Research and Planning Limited shared	£3,000,000	9 Nov 2018	active
UM a trading division of Mediabrands Ltd shared	£3,000,000	9 Nov 2018	active

description

Trusted research partners to work collaboratively with us to deliver research and insights which help optimise our customer experience and marketing efforts. While we don't have a set research programme defined at this stage, our first thoughts are that it will be a mix of quantitative and qualitative research methodologies. But what's important is the research delivers insight and helps solve the specific problem identified, regardless of the approach needed to achieve this.

Going forward examples of the type of qualitative and quantitative research FSCS may conduct include:

creative testing and tracking,

brand tracking, development and positioning,

communications and creative concept testing/development,

customer satisfaction,

employee engagement,

journey management,

market sizing/segmentation,

proposition development,

usage and Attitude Studies,

web/online platform development/usability; user testing.

Additional information:

The initial framework term will be 24 months with the option for FSCS to extend on 2 occasions for up-to 12 months each time, therefore making the Effective Service Term a potential total term of 4 years.

The OJEU contract award reference number is below:

2018/S 248-574107

documents

https://www.contractsfinder.service.gov.uk/Notice/e4fb6280-37f6-44bc-a968-f47ca744dd12 , tenderNotice
http://ted.europa.eu/TED/notice/udl?uri=TED:NOTICE:221639-2018:TEXT:EN:HTML , tenderNotice

Documents are linked, not mirrored. They are served by the publishing authority and may require registration.

notice history

2 notices published against this procurement.

Published	Type	Regime	Notice
24 May 2018	Tender (tender)	·	e4fb6280-37f6-44bc-a968-f47ca744dd12-218169
31 Dec 2018	Award (award)	·	51800e3f-6baa-43b6-a25e-a042599c135c-261135

similar contracts awarded

Other awarded contracts in the same category. Useful for seeing who normally wins this kind of work, and at what value.

NICE Reputational Research Programme · National Institute for Health and Care Excellence · £180,000
National Lottery Research · Department for Culture, Media and Sport · £250,080
DHSC: ASC: Waves 3 – 5 of the Adult Social Care Workforce Employee Survey · Department of Health & Social Care
Mystery Shopping Services · BRITISH COUNCIL(THE) · £440,000
The Provision of Mystery Shoppers · Construction Industry Training Board
Global Risk and Response (GRR) Open-source Provider · Department for Transport · £207,000
CA18123 - RFQ 2026/17 - Newry, Mourne and Down Residents Survey 2026 · Newry, Mourne and Down District Council (NMD)
Understanding customer experience of parcel deliveries · OFCOM · £70,680

source

Published on Contracts Finder. Contact details for named individuals are not reproduced on this site.