Customer Relationship Management (CRM) system
key details
| Value | £665,000 |
|---|---|
| Status | complete |
| Category (CPV) | 48000000 |
| Region | South West |
| Deadline | 8 Jun 2018 |
| Contract start | 13 Dec 2018 |
| Contract end | 31 Oct 2026 |
| Procedure | selective |
| SME suitable | No |
| OCID | ocds-b5fd17-c71d402d-613c-4837-b7e1-f280968f254c |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Crimson Consultants Ltd | £665,000 | 13 Dec 2018 | active |
description
A Customer Relationship Management (CRM) system and revised processes to help the University achieve strategic goals in terms of student recruitment, improving digital infrastructure, and enhancing the student experience. Investment is also needed to meet legislative requirements in terms of the Competition and Markets Authority (CMA), General Data Protection Regulation (GDPR) and data integrity.
Additional information:
Following implementation, the initial contract period for system provision will be for 5 years with an option to extend for a maximum of a further 2 years. The dates indicated in Section 1 assume that the option to extend is exercised in full.
documents
- https://tenders.bris.ac.uk , tenderNotice
- https://www.contractsfinder.service.gov.uk/Notice/271955ef-9a1a-49a6-b65c-1e655ade99d4 , tenderNotice
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 20 Dec 2018 | Award (award) | · | 00b76537-3e19-435b-8f72-4b35478b47c3-260507 |
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source
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