Customer Journey Mapping and Insight Brief - Light Rail Offer from 2024
key details
| Value | £70,000 |
|---|---|
| Status | complete |
| Category (CPV) | 79310000 |
| Region | Yorkshire and the Humber |
| Deadline | 12 Mar 2020 |
| Contract start | 23 Mar 2020 |
| Contract end | 1 Jul 2020 |
| Procedure | open |
| SME suitable | Yes |
| OCID | ocds-b5fd17-c6849494-0b0b-4f4b-a863-6e7814558106 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| NOMENSA LTD | £69,663 | 24 Aug 2020 | active |
description
South Yorkshire Passenger Transport Executive is seeking to appoint a suitably experienced provider of the above Services
We will be responsible for defining the overall customer offer for the tram network from 2024 onwards. However, work to develop this offer will begin in 2020/21.
To inform this work, we now need an external company with previous knowledge and experience of similar briefs to review the tram customer offer with a fresh pair of eyes. By helping us to gather and apply improved insight across the entire customer journey, you will contribute to the development of a future tram service that is responsive and attractive to both existing and new customers.
The estimated value of this contract is £50,000 to £70,000
Additional information: Full documentation can be downloaded from http://www.sypte.co.uk/WhatWeDo/Contracts
documents
- https://www.contractsfinder.service.gov.uk/Notice/8d38a80b-19c3-4fab-9c35-b86aebfc8ef3 , tenderNotice
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notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 9 Sept 2020 | Award (award) | · | 5fbaea2d-b95b-4027-b665-b7ab71e02b2c-380319 |
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source
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