Integrated Facilities Management Services (IFM)

SOAS, University of London is seeking an innovative supplier who is able to a deliver a range of integrated facilities management services (“IFM”).

The SOAS estate is located in Bloomsbury adjacent to Russell Square and consists of the following buildings:

·The College Building (which includes the Philips Building) - dating from 1939 to 1973 form the core of the site. The Library and staff and student accommodation and facilities are housed in these buildings. The SOAS Library, recognised as a collection of national importance, houses over 1.5 million items in more than 400 languages. It has significant archival holdings and a growing network of electronic resources. ·The Brunei Gallery - opened in 1995, provides academic accommodation and teaching space and gallery space open to the public.

·Russell Square Terraces (the Faber Building & 21-22 Russell Square) - these buildings are refurbished Georgian town houses which provide accommodation for foundation courses and the Language Centre.

·Senate House North Block – is currently under refurbishment with completion due in June 2016. The facility and will provide up-to-date facilities for research, teaching and student social learning space as well as open plan office accommodation.

The principal objectives of the Contract will be to:

• Deliver value for money and integrated facilities management services and property asset management services to the SOAS estate of approximately 6 buildings (one of which is currently under construction);
• Provide improved Management Information from best in class IT systems for the estate and ensure on-going statutory compliance with an enhanced audit trail and improved accountability for tracking service delivery performance;
• Provide a responsive frontline service in line with industry best practice
• Evidence on-going workforce training and effective management.

The contract will be for a period of 5 years and 2 months with two optional extensions of 12 months (exercisable at the contracting authority’s discretion).

The conditions of contract will be the NEC3 Term Service Contract Option A April 2013 edition with amendments. The full terms of contract are available with the procurement documents at the website identified below.

Services required include but are not be limited to:

•Hard Services to SFG 20 standards

•Project Delivery

•Grounds Maintenance

•Pest Control

•Cleaning

• WEEE waste, Landscaping Waste
• Security Provision
• Front of House & Customer Services
• Mail & Logistics Services

•Space planning & Move Management

•First Aid & Ergonomics

•Wider FM 3rd party Contract Management Services