CAF290-21 Cafcass further competition for Cloud Contact Centre
key details
| Value | £244,000 |
|---|---|
| Status | complete |
| Category (CPV) | 64000000 |
| Deadline | 21 Sept 2021 |
| Contract start | 23 Sept 2021 |
| Contract end | 22 Sept 2024 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-c09ced0e-0997-4a97-9372-b85a42f4c95d |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Foehn Limited | £244,000 | 14 Oct 2021 | active |
description
Further competition under CCS Network Services 2 framework agreement (RM3808), lot 13 to award a Cloud Contact Centre as a Service (CCaaS) Contract to a sole Supplier.
CAFCASS is seeking the provision of a Cloud Contact Centre as a Service (CCaaS) solution for a period of three years with the live service to commence no later than the 31st March 2022.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 28 Jan 2022 | Award (award) | · | 32564844-751b-4e20-8fe0-9487e111eaff-505160 |
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source
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