BEIS Consumer Advice and Information Call Centre
key details
| Value | £356,030 |
|---|---|
| Status | complete |
| Category (CPV) | 64000000 |
| Region | North East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, South West |
| Deadline | 9 Sept 2022 |
| Contract start | 26 Jan 2023 |
| Contract end | 26 Jan 2025 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-12be16cf-ca57-4c30-a97d-466ec36a09a9 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| ResQ Ltd | £356,030 | 26 Jan 2023 | active |
description
The Consumer Advice and Information (CAI) phone line service will help provide consumers in England with tailored and impartial information about how to improve the energy performance of their homes. This will include people across the digital inclusion spectrum, especially those with low digital inclusion or need more detailed advice.
The Consumer Advice and Information Call Centre service will provide a bespoke and impartial energy advice line as well as take consumers through the digital journey as it appears on the newly launched GOV.UK website.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 15 Feb 2023 | Award (award) | · | 24bde7bd-272a-47c3-b6ad-b71ff5faa69f-615148 |
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source
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