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Application to Person (A2P) SMS Qualitative research

OFCOM Published 4 Jul 2024 Contracts Finder

key details

Value£53,300
Statuscomplete
Category (CPV) 79310000
RegionLondon
Deadline20 May 2024
Contract start18 Jun 2024
Contract end14 Feb 2025
SME suitableYes
OCIDocds-b5fd17-b5b8bff3-d64d-479a-ab62-f732f5f6a0e9

Award

SupplierValueDateStatus
Context Consulting Ltd. (t/a Context+) £53,300 27 May 2024 active

description

To understand the experiences of A2P SMS service users (i.e. businesses and public bodies, or "message senders") in the market

To understand the potential of alternative messaging services as viable substitutes for A2P SMS

More specifically, we would like to understand:

Usage: what are message senders using A2P SMS for (e.g. reminders, notifications, advertising, etc), at what scale are they using it (e.g. volume, frequency, etc) and how important is it to their organisations

Market landscape: what are their attitudes towards current issues within the A2P SMS market (e.g. pricing, range of choice, quality of service, etc) and what impact do these issues have on their organisations

Substitution: what are their attitudes towards potential alternatives to A2P SMS (e.g. WhatsApp for Business, Google RCS, in-app notifications, etc) and are there any barriers to their use

notice history

1 notice published against this procurement.

PublishedTypeRegimeNotice
4 Jul 2024 Award (award) · 1b607edf-15e0-4138-9895-67dfc94365d1-764150

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