Contract for The Evaluation of the Impact of Business Rates Appeals Reform on Customer Experience
key details
| Status | complete |
|---|---|
| Category (CPV) | 79300000 |
| Deadline | 29 Jul 2016 |
| Contract start | 3 Nov 2016 |
| Contract end | 28 Dec 2018 |
| Procedure | open |
| SME suitable | Yes |
| OCID | ocds-b5fd17-b26322ad-55a0-4228-aaf2-da8593fcbe05 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| ICF Consulting Services Ltd | £0 | 1 Nov 2016 | active |
description
The VOA is working to deliver a new policy reforming the business rates appeals system. The new system will be rolled out in April 2017, and will impact business rates customers who contest their rateable value, and their professional representatives. An evaluation of this new system is required to assess the impact of the change on customer experience of interacting with the VOA.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 29 Nov 2016 | Award (award) | · | 7fcc14ff-b2ab-4004-aed4-9d48c0cb5ba2-118425 |
more from Valuation Office Agency
- Move Management services · £385,000 · 17 Mar 2026
- Level 6 Chartered Surveyor Apprenticeship for both BSc & MSc Routes to the Valuation Office Agency · 24 Feb 2026
- Dwelling Area Estimates · £111,105 · 17 Feb 2026
- Venue Conference Hire Services · £700,000 · 16 Feb 2026
- Training: Level 3 Surveying Technician Apprenticeships (including Welsh Students) · 4 Feb 2026
- Supply of Professional Services: VOA NextGen Rating Programme Client-Side Support · £3,600,000 · 15 Apr 2025
- Supply of Professional Services in support of VOA's Digital Transformation & Policy Reform Programme · £949,350 · 3 Apr 2025
- Delivery of Level 6 Chartered Surveyor Apprenticeship for both BSc and MSc Routes to the Valuation Office Agency · £3,856,000 · 25 Mar 2025
all contracts from this buyer →
similar contracts awarded
Other awarded contracts in the same category. Useful for seeing who normally wins this kind of work, and at what value.
- Provision on Tenant Satisfaction Measures (TSM) · Together Housing Association Limited
- Marketing & Creative Services Framework. · ASTER GROUP LIMITED · £2,963,682
- Provision of Media Monitoring Service · Government Commercial Agency · £120,000
- Award of Purchasing Managers Index Subscription · Scottish Government · £7,810
- PROVISION OF ELECTORAL SERVICES · The Crofting Commission · £62,086
- Scottish Election Study (SES) · University Of Edinburgh · £165,150
- External Consultancy Support for a Local Plan Viability Assessment · North Lincolnshire Council
- Neurotech Deliberative Research · INFORMATION COMMISSIONER'S OFFICE · £48,201
source
Published on Contracts Finder. Contact details for named individuals are not reproduced on this site.