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Professional Services: Continued Delivery to Support Alpha to Beta Stage NDR Reforms Programme

Valuation Office Agency Published 15 Apr 2024 Contracts Finder
The value below is a framework or dynamic market ceiling: the maximum that could be spent across all call-offs, not the value of a single contract. Aggregate figures on this site exclude these to avoid double counting.

key details

Value£1,485,612
Statuscomplete
Category (CPV) 72224000
Deadline13 Nov 2023
Contract start1 Dec 2023
Contract end31 Mar 2024
Procedureselective
SME suitableYes
OCIDocds-b5fd17-af81fcb2-0370-4b94-8653-3c1a81a93e46

Award

SupplierValueDateStatus
Baringa Partners LLP £1,485,612 29 Nov 2023 active

description

The VOA is undertaking a new transformation programme, Business Rates Review programme, that will deliver a key Government commitment, announced by the Chancellor in the Autumn Budget, to reform the operation of the business rates system. This focuses on non-domestic ratepayers.

The VOA NDR Reforms Programme requires the continued support of the service delivery partner to lead on all aspects of service delivery for the programme and in particular to continue the work to iterate the post-Alpha support of the E2E customer journey.

The requirements post-Alpha will be a continuation and build on the existing deliverables. This call off contract is to support the extension to Alpha and Beta preparedness.

The service delivery support is integral to the NDR Reforms programme's deliverables. As part of the GDS service standard, it is a requirement for all agile programmes to have a service blueprint and E2E customer journey and design. VOA will not be able to fulfil this requirement to achieve value for money without the external expertise which the VOA are hugely reliant upon.

notice history

2 notices published against this procurement.

PublishedTypeRegimeNotice
12 Dec 2023 Award (award) · 40362bf8-18c8-45a2-8a54-86f30fbc47d6-705799
15 Apr 2024 Award update (awardUpdate) · 40362bf8-18c8-45a2-8a54-86f30fbc47d6-741080

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