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Provision of Logrhythm S&M and Professional Days

Driver & Vehicle Licensing Agency Published 30 Sept 2020 Contracts Finder
The value below is a framework or dynamic market ceiling: the maximum that could be spent across all call-offs, not the value of a single contract. Aggregate figures on this site exclude these to avoid double counting.

key details

Value£133,662
Statuscomplete
Category (CPV) 48000000
Deadline17 Sept 2020
Contract start30 Sept 2020
Contract end29 Sept 2021
Procedureselective
SME suitableNo
OCIDocds-b5fd17-ae8074f9-6631-4499-b8e2-110c241d8a4c

Award

SupplierValueDateStatus
SOFTCAT PLC £133,662 23 Sept 2020 active

description

  1. The Authority has a requirement for Support and Maintenance which includes:
a.Hardware Support and replacement if needed.
b.Software support is required from LogRhythm via our support portal, email or telephone. Available 24x7 with a 4 hour response time.
c.Weekly Knowledgebase updates, minor and major software updates throughout the length of the contract.

Commencement of the new support contract will be 30/9/20

  1. The Authority has a requirement for 10 LogRhythm Professional Service Days each year to:
a.Help create log-parsing policies for new source types that LogRhythm do not currently support.
b.Help to configure the application to best suit DVLA environment.
c.Support Cyber Security with onboarding of new log source types that are not currently supported by LogRhythm and configure the application to best suit DVLA environment.
d.Resolve any issues Cyber Security may have with the LogRhythm system.

notice history

1 notice published against this procurement.

PublishedTypeRegimeNotice
30 Sept 2020 Award (award) · 0276538b-7f44-47f8-9613-2a122dd235b8-384258

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