Provision of Logrhythm S&M and Professional Days
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £133,662 |
|---|---|
| Status | complete |
| Category (CPV) | 48000000 |
| Deadline | 17 Sept 2020 |
| Contract start | 30 Sept 2020 |
| Contract end | 29 Sept 2021 |
| Procedure | selective |
| SME suitable | No |
| OCID | ocds-b5fd17-ae8074f9-6631-4499-b8e2-110c241d8a4c |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| SOFTCAT PLC | £133,662 | 23 Sept 2020 | active |
description
- The Authority has a requirement for Support and Maintenance which includes:
| a. | Hardware Support and replacement if needed. |
| b. | Software support is required from LogRhythm via our support portal, email or telephone. Available 24x7 with a 4 hour response time. |
| c. | Weekly Knowledgebase updates, minor and major software updates throughout the length of the contract. |
Commencement of the new support contract will be 30/9/20
- The Authority has a requirement for 10 LogRhythm Professional Service Days each year to:
| a. | Help create log-parsing policies for new source types that LogRhythm do not currently support. |
| b. | Help to configure the application to best suit DVLA environment. |
| c. | Support Cyber Security with onboarding of new log source types that are not currently supported by LogRhythm and configure the application to best suit DVLA environment. |
| d. | Resolve any issues Cyber Security may have with the LogRhythm system. |
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 30 Sept 2020 | Award (award) | · | 0276538b-7f44-47f8-9613-2a122dd235b8-384258 |
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source
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