Freshservice - ITSM Service Desk Software
key details
| Value | £75,648 |
|---|---|
| Status | complete |
| Category (CPV) | 48000000 |
| Region | East of England |
| Deadline | 29 Jul 2024 |
| Contract start | 30 Jul 2024 |
| Contract end | 30 Jul 2025 |
| SME suitable | No |
| OCID | ocds-b5fd17-addcada1-93d9-44c7-bcf4-8d03269edfb5 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Freshworks Technologies UK Limited | £75,648 | 1 Aug 2024 | active |
description
IT Service Desk software solution. Featuring an intuitive UI, robust ticketing - Incident, Problem, Change and Release Management, powerful self-serve portal with service catalogue & knowledge management, enterprise reporting, rich integration capabilities, smart automation and AI/ML capabilities. Freshservice is device agnostic and available via Android/iOS apps.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 29 Aug 2024 | Award (award) | · | 28ed0553-3cde-4885-948e-a9b7c2dfda0a-781293 |
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source
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