iCasework case management for councillors
key details
| Value | £59,375 |
|---|---|
| Status | complete |
| Category (CPV) | 48000000 |
| Deadline | 28 Feb 2022 |
| Contract start | 31 Mar 2022 |
| Contract end | 31 May 2024 |
| Procedure | selective |
| SME suitable | No |
| OCID | ocds-b5fd17-ac33e2b6-67ec-446e-b820-30459d66162e |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Civica UK Limited | £59,375 | 15 Jun 2022 | active |
description
Purchase and Implementation of Civica iCasework councillor case management system on request of Chief Executive. System will enable Councillors to log and track cases from members of the public and follow up with relevant internal departments to bring to successful resolution. Additional reporting features will enable the Council to easily identify problematic service areas, or ward specific issues to enable improved forward planning and engagement with its residents.
notice history
3 notices published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 26 Jan 2024 | Award (award) | · | 232a1550-79ee-45af-acc1-0441a5b8b2bb-717809 |
| 28 Feb 2024 | Award update (awardUpdate) | · | 232a1550-79ee-45af-acc1-0441a5b8b2bb-727522 |
| 6 Mar 2024 | Award update (awardUpdate) | · | 232a1550-79ee-45af-acc1-0441a5b8b2bb-729740 |
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source
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