Debt Tracing and Debt Recovery Services

The Authority is seeking one Supplier to trace and/or recover a range of debts, including:

• Sundry debts.
• Health and adult service debts.
• Former/current tenant arrears.
• Former/current employee arrears.
• Any other such debt as agreed with the Authority.

Additional information:

To access the tender documents you must register your organisation details on the YORtender (ProContract) system at https://procontract.due-north.com/Login/ by creating a username, password and company profile.

To view details of this opportunity click on the Find Opportunities icon within the Opportunities section. Select North Yorkshire County Council from the Organisations drop down in the filter section and click Update. The Opportunity should then be displayed on the page. Alternatively use the Find Opportunities icon and

• change the All Data drop down to Reference Number in the search drop down;
• enter the contract ID: DN437927
• click Go, and the details of this contract should be displayed.

Once you have selected the Opportunity by clicking on the project title, you will need to express your interest by clicking the Register Interest In This Opportunity button. This will then allow you to download any documentation required, complete and upload the documents to the system. This must be done in advance of the deadline date.

If you require further information, guidance or support using YORtender (ProContract) please visit the supplier help centre: https://supplierhelp.due-north.com/ If you have specific system issues please log a support call using the following link: http://proactis.kayako.com/procontractv3/Core/Default/Index

Alternatively you can log your call by emailing ProContractSuppliers@proactis.com. For critical and time-sensitive issues (requiring resolution within 60 minutes) please call 0330 005 0352.