Skills West Telephone Survey

GWE Business West Ltd (Business West) is a key player in delivering support solutions to businesses in the South West and is seeking bids from suitable organisations to conduct a telephone survey and SME appointment setting campaign for the Skills West project.

You are invited to submit a quote for the provision of both elements below:

• a.Business Skills and Training Survey: a direct telephone survey (research) campaign to achieve against the required outputs

One of the key outputs for this project is the completion of a Business Skills and Training Survey by West of England businesses. The objective of the survey is to gather intelligence to feed into the overall West of England Skills Strategy. The survey gathers information on skills shortages, recruitment and workforce development across West of England businesses. The results are analysed to produce Local Sector Skills Statements and are fed into the West of England Combined Authority Skills Strategy; which in turn is used to inform local businesses and help training providers to develop future training provision. Skills West have already carried out a series of telephone research activity and engaged over 1,500 businesses in the region. This second phase of activity is to increase outreach and engage additional businesses across the region.

• b.SME appointments campaign for Skills West business advisers

Organisations are also invited to submit a proposal for the provision of telemarketing services to generate Skills Adviser appointments for the Skills West programme. Skills West offers SME businesses free impartial skills advice and support to understand skills and recruitment challenges and help source training relevant to their business needs; this can be anything from short training courses, internships, work experience support through to apprenticeship recruitment. The team can also provide advice on apprenticeship funding - which can be used for existing and new members of staff, this is something that businesses are not often aware of and is another source of support for their business growth plans.

Timescale

Please email your quote to procurement@businesswest.co.uk entitled:

Quote for Skills West Telephone campaign 2018 Project: name of your company

Closing date for receipt of tenders is strictly 12.00 pm on Sunday 9th December 2018.

The contract will be awarded as soon as possible after this date and we are looking for the work to commence no later than Monday 17th December 2018 and to end no later than March 2019.