Community Wellbeing Hub, Norwich

The service will consist of the following elements: Daytime Hub, which will offer day time support for a range of mental health problems and for episodes of mental

distress. It will be based in a static facility, providing a range of activities, advice, information and support. It will use a navigation and enabling approach, to empower people to stay well in their community and at home.

Evening Hub, which will offer sanctuary for people experiencing mental ill-health and mental distress. It will offer a calm and safe space, providing practical and emotional support, which can be used as an alternative to admission if appropriate.

Community Café; the hub will establish a community café to support those who feel distressed and/or socially isolated and will aim to help de-stigmatise mental health for those people using this feature.

The Community Hub will have the following service functions:Triage telephone line, and intensive support packages, offering a 6-8 week course of support, with a combination of advice, support and information, as well as group support. This will include light-touch follow up support for an agreed period of time. NHS Arden and GEM CSU is managing this Procurement in accordance with the Public Contracts Regulations 2015 (as amended) (the "Regulations"). The services being procured are Schedule 3 Services and NHS Arden and GEM CSU and the commissioner it represents are bound only by those parts of the Regulations applying to the procurement of these services commonly referred to as the Light Touch Regime (LTR). Whilst the procurement process is being referred to as an open process, Schedule 3 of the Regulations provides the commissioner with the flexibility to define its own process as long as it complies with the provisions of Regulations 74-76 (inclusive) of the Regulations