Rapid Response Service - AWARD

Rapid Response Service (ASC105)

Sandwell Metropolitan Borough Council invites tenders for the provision of a Rapid Response Service.

The Council has committed with its health partners to provide a short term rapid response service to people who require care in their own home. This commitment is to ensure that people in the community are supported in their own homes to remain independent or to support a person being discharged from hospital who may need reablement support whilst longer term arrangements are being established. The principle of the service is to ensure people's independence is maximised and individuals are not formally entered into the care and support system unnecessarily.

The aim of the service is to promote a Home First ethos and support individuals to remain in their own homes by providing Care Workers at short notice, and within an hour of contact, to step in and prevent community crisis, and provide care and support to enable an assessment of an individual's needs, for up to 72 hours. This may include offering day or night sits to support a person for up to 72 hours. Organisations with the capability to provide a service at short notice, and within an hour of contact, for extended periods where day or night sits may be required, are invited to tender.

The Council will be using the In-tend e-Tendering System for this Procurement exercise, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal.

From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the ITT and other related documents.

In Order To View and Submit a Tender, you will be required to` Opt-In`.

For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the `Guidance for Suppliers` section of the website. All procurement responses must be carried out via the Sandwell MBC In-tend Supplier Portal.

If you require further assistance in respect of the system please contact the In-tend support team on 0844 272 8810.

Closing date: Tuesday 7th September 2021 at 13:00hrs