Provision of Freshdesk Support
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £300,000 |
|---|---|
| Status | complete |
| Category (CPV) | 48000000 |
| Region | London |
| Deadline | 13 May 2022 |
| Contract start | 31 Aug 2022 |
| Contract end | 30 Aug 2023 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-9eb9e9a7-b104-488b-b4e4-86dfe54262f8 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Freshworks | £300,000 | 30 Aug 2022 | active |
description
This procurement is for the Freshdesk and Freshchat products. These are currently used within the HR and Internal Comms team to handle staff requests and issues.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 29 Sept 2022 | Award (award) | · | c5d08eb6-45c9-47fa-a947-54a3ab4f9a95-575944 |
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source
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