Piloting approaches to capturing customer experience in the water sector for PR24
The value below is a framework or dynamic market ceiling: the maximum
that could be spent across all call-offs, not the value of a single contract.
Aggregate figures on this site exclude these to avoid double counting.
key details
| Value | £183,117 |
|---|---|
| Status | complete |
| Category (CPV) | 73110000 +1 more |
| Region | Wales |
| Deadline | 17 Nov 2023 |
| Contract start | 14 Dec 2023 |
| Contract end | 31 May 2024 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-9afb6cc9-0f63-4839-88dc-080c31803098 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| ACCENT MARKETING AND RESEARCH LIMITED | £183,117 | 24 Nov 2023 | active |
description
Services to trial approaches to delivering customer satisfaction surveys during the next price review period. The ITT sets out the ways the current surveys are working, and ideas to develop the surveys for the 2025-30 period.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 28 Dec 2023 | Award (award) | · | 204b625f-9aa4-4a8e-b560-d4217bddb23c-710232 |
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source
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