GB-Solihull: Customer Survey System
key details
| Value | £500,000 |
|---|---|
| Status | active |
| Category (CPV) | 79342311 |
| Region | West Midlands |
| Deadline | 22 Mar 2021 |
| Contract start | 1 May 2021 |
| Contract end | 30 Apr 2023 |
| SME suitable | Yes |
| OCID | ocds-b5fd17-0f339ae2-d79c-49ad-bfff-d2a66e1e59ab |
description
Platform Housing requires a customer survey system which doesn't just drive customer feedback but also provides actionable insight to allow Platform to address any identified failings. The solution must be truly omni-channel, being able to provide only a few feedback route i.e. email and text message, just won't be satisfactory.
Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
documents
- https://www.contractsfinder.service.gov.uk/Notice/dda75819-0d59-4b62-86d7-9995f009c4e1 , tenderNotice
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=576052095 , tenderNotice
Documents are linked, not mirrored. They are served by the publishing authority and may require registration.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 4 Mar 2021 | Tender (tender) | · | dda75819-0d59-4b62-86d7-9995f009c4e1-417386 |
more from Platform Housing Ltd
- Insurance and related services and claims handling services · £13,100,000 · 7 Sept 2023
- EV Charging Point and Back-Office Infrastructure · £500,000 · 25 Aug 2023
- Office Cleaning · £300,000 · 31 Jul 2023
- GB-Solihull: Lot 6 - Pest Control · £8,000 · 7 Jul 2023
- GB-Solihull: Lot 5 Roof Replacements Reactive & Planned · £110,000 · 7 Jul 2023
- GB-Solihull: Lot 4 - Reactive Kitchen & Bathroom Installations · £320,000 · 7 Jul 2023
- GB-Solihull: Lot 3 Reactive Window & Door Replacements · £120,000 · 7 Jul 2023
- GB-Solihull: Lot 2 Disrepair Claims & Mould Treatments · £160,000 · 7 Jul 2023
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source
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