Project to Manage a Service Management Toolkit
key details
| Value | £92,710 |
|---|---|
| Status | complete |
| Category (CPV) | 72220000 |
| Deadline | 31 Mar 2024 |
| Contract start | 1 Apr 2024 |
| Contract end | 30 Sept 2024 |
| Procedure | selective |
| SME suitable | Yes |
| OCID | ocds-b5fd17-8dce0e37-db7c-438d-a113-93b610fd4269 |
Award
| Supplier | Value | Date | Status |
|---|---|---|---|
| Illuminet Solutions Ltd | £111,252 | 31 Mar 2024 | active |
description
A modern cloud-based solution for IT Service Management lays the foundation for digital transformation, which is exactly the direction Police Digital Service (PDS) wish to strive towards. In doing so PDS require the tools to be able to facilitate such a transformation. PDS's current processes are fragmented and aren't captured within in one tool, which is increasing the difficulty to identify and resolve incidents. PDS have procured the ServiceNow platform to streamline and modernise incident and configuration management, this now requires implementation and project managing.
notice history
1 notice published against this procurement.
| Published | Type | Regime | Notice |
|---|---|---|---|
| 10 May 2024 | Award (award) | · | 75d3b5bb-f26c-43d8-bf15-4803da66c6fc-749975 |
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source
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