Integrated Primary and Community Home Visiting Service LLR -West Leicestershire CCG, Leicester City CCG, East Leicestershire and Rutland CCG

The core vision is to deliver and continuously develop a high quality Urgent Care Home visiting service (HVS) which operates as part of a locally defined integrated Urgent care system that streamlines access for patients through the urgent and unscheduled care system.

The Urgent Care Home Visiting service will offer urgent care at home service for housebound patients and an urgent primary care visiting service out of core hours. This service will therefore by no means replace the home visiting service element in the GP primary service contract. The following core principles reflect the ambition for the Integrated Urgent Care Service and as the service evolves these core principles are likely to develop further.

The Urgent Care Home Visiting Service (HVS) will provide a service that supports the urgent care system, with patients who have an urgent health needs and who are at increased risk of admission into hospital. The service aims to reduce the number of avoidable emergency admissions and attendances at ED and to maximise the use of other care pathways over a 24-hour cycle. The service will receive referrals from LLR Clinical Navigation hub, General practitioners' (GP) partners, and care home staff and the for patients experiencing acute episodes of illness or injury that are at high risk of attendance or admission to hospital.

Additional information: There is the expectation that this provider will join the anticipated Leicester, Leicestershire and Rutland (LLR) Urgent Care Alliance.