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Hindhead Tunnel Switches Maintenance

Highways England Published 13 Apr 2021 Contracts Finder
The value below is a framework or dynamic market ceiling: the maximum that could be spent across all call-offs, not the value of a single contract. Aggregate figures on this site exclude these to avoid double counting.

key details

Value£85,844
Statuscomplete
Category (CPV) 50312300
RegionSouth East
Deadline31 Mar 2021
Contract start1 Apr 2021
Contract end1 Apr 2028
Procedureselective
SME suitableYes
OCIDocds-b5fd17-88e4f929-568c-4dff-9b30-0672ba999a9c

Award

SupplierValueDateStatus
NTT United Kingdom Limited £85,844 30 Mar 2021 active

description

The Provider will:

  • Provide 24/7 monitoring and alarm response
  • Provide 24/7 maintenance with an SC-cleared onsite engineer within the agreed 4 hour SLA
  • Carry out back office activity, including call handling, ensuring asset register is updated, and access to Manage Centre Portal
  • Provide quarterly service reports, focusing on software version upgrades, MACDs, Patches, and SLA achievement
  • Carry out repairs if instructed by The Contracting Authority within the agreed 4 hour SLA
  • Carry out emergency repairs within the agreed 4 hour SLA

notice history

1 notice published against this procurement.

PublishedTypeRegimeNotice
13 Apr 2021 Award (award) · 43539b0e-20ae-45b1-8d36-a1c7b670b30e-428047

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source

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